Your privacy matters to us. This Privacy Policy explains exactly what personal data nam4d collects from Players, why we collect it, how we use and protect it, who we share it with, and what rights you have over your own information. Please read it carefully before registering an account.
All data transmitted between your device and nam4d is encrypted at all times.
nam4d never sells, rents, or trades your personal data to third-party marketers.
We only collect the data we genuinely need and use it for clearly stated purposes.
You have the right to access, correct, and request deletion of your personal data.
In this Privacy Policy, the following terms carry the meanings assigned below:
nam4d collects only the Personal Data that is necessary to operate the platform safely and in compliance with applicable obligations. The categories of data we collect are as follows:
| Category | Specific Data Points | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number (KTP / NIK), passport number | Registration & KYC verification |
| Contact Data | Email address, mobile phone number, residential address (city, province, Indonesia) | Registration |
| Financial Data | Bank account name and number (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, Bank Permata), e-wallet account identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), deposit and withdrawal transaction history | First deposit / withdrawal request |
| Account Activity Data | Login timestamps, betting history, game session logs, bonus claim history, account balance changes | Ongoing platform use |
| Technical Data | IP address, browser type and version, device type, operating system, screen resolution, referring URL | Every platform visit |
| KYC Document Data | Scanned copies or photographs of government-issued ID (KTP / passport / driving licence), proof of address, and proof of payment method ownership where required | KYC verification process |
| Communication Data | Records of live chat conversations, email correspondence, and support ticket content between you and the nam4d support team | Any contact with support |
We do not collect sensitive special-category data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data beyond what is incidentally captured in identity documents submitted for KYC purposes.
nam4d collects Personal Data through the following channels:
nam4d processes your Personal Data for the following clearly defined purposes:
nam4d processes your Personal Data on the following legal grounds, each of which applies to specific processing activities as described:
nam4d does not sell, rent, or trade your Personal Data to any third party. We share your data only in the following limited and controlled circumstances:
nam4d retains your Personal Data only for as long as is necessary for the purposes described in this Privacy Policy, or as required by applicable legal and regulatory obligations. The following retention periods apply as a general guide:
When Personal Data is no longer required for any active purpose and no legal retention obligation applies, nam4d will securely delete or irreversibly anonymise it.
nam4d applies industry-standard technical and organisational security measures to protect your Personal Data against unauthorised access, accidental loss, destruction, or disclosure. Key security controls in place include:
Notwithstanding these measures, no online platform can guarantee absolute security. In the event of a data breach that materially affects your Personal Data, nam4d will notify affected Players promptly and take immediate steps to contain and remediate the breach.
nam4d uses cookies and similar technologies (including local storage and session tokens) to operate the platform, maintain your login session, remember your preferences, and gather analytics data that helps us improve the user experience. The types of cookies we use are described below:
These cookies are essential for the platform to function. They enable core features such as secure login session management, account navigation, and the processing of bets and financial transactions. These cookies cannot be disabled without breaking core platform functionality.
These cookies collect anonymised information about how Players use the platform — such as which pages are visited most frequently and whether error messages are encountered — to help us identify improvements. The data collected by these cookies does not identify any individual Player.
These cookies remember preferences you have set — such as your chosen language display, notification settings, or responsible gaming limit configurations — so that your preferences are applied consistently across sessions.
You can control and disable most cookies through your browser settings. Please note that disabling strictly necessary cookies will prevent you from logging in or using core platform features. Disabling performance or functional cookies may degrade your experience on the platform but will not prevent you from accessing it. Instructions for managing cookies in the most commonly used browsers are available in each browser's help documentation.
As a Player on the nam4d platform, you have the following rights in relation to your Personal Data. To exercise any of these rights, please contact the nam4d support team via live chat or by email at [email protected] (plain text — not a clickable link).
nam4d will respond to all data rights requests within 30 calendar days of receipt. Where a request is complex or involves a large volume of data, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reasons for it.
The nam4d platform is strictly for adults aged 21 and over. nam4d does not knowingly collect or process Personal Data from any person under the age of 21. Age verification is conducted as part of the account registration and KYC process to enforce this restriction.
If you are a parent or guardian and you believe that a person under 21 in your care has registered an account on the nam4d platform, please contact our support team immediately at [email protected]. We will investigate promptly, close the account, and delete all associated Personal Data as quickly as practicable.
The nam4d platform may display references to or integrations with third-party game studios and payment providers. However, the platform does not contain outbound links to third-party websites that have their own independent privacy policies. If you access a third-party service through a payment channel or game studio interface embedded within the nam4d platform, that service's own privacy practices will apply to any data you provide directly to that third party. nam4d is not responsible for the privacy practices of third-party services that operate outside the direct control of the nam4d platform environment.
nam4d reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, platform features, or applicable legal requirements. Where a material change is made, nam4d will notify Players via the email address registered to their account or via a prominent notice displayed on the platform, prior to the change taking effect.
The date of the most recent update is displayed at the top of this page. Your continued use of the nam4d platform after the revised Privacy Policy takes effect constitutes your acceptance of the updated terms. If you do not agree to the revised policy, you must stop using the platform and request closure of your account before the change takes effect.
The current version of this Privacy Policy is always available at nam4d.app/privacy-policy and supersedes all previous versions.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or wish to raise a complaint regarding the way in which nam4d has handled your Personal Data, please contact us through one of the following channels:
For data rights requests that have not been resolved satisfactorily through our standard support channels, you may escalate your complaint to our dedicated Privacy & Compliance team by addressing your email specifically to that team when writing to the support address above. We are committed to resolving all privacy complaints fairly and transparently.
How We Keep You Safe
Beyond the legal text, here is a plain-English summary of the concrete steps nam4d takes every day to keep your personal information secure and your privacy intact.
Every byte of data exchanged between your device and nam4d travels over a 256-bit SSL/TLS encrypted connection. Your login credentials, financial details, and personal information are never transmitted in plain text.
nam4d has never sold, rented, or traded Player personal data to advertisers, data brokers, or marketing networks — and we never will. Your information exists on our platform solely to serve you as a Player.
Internal access to Player data is restricted to personnel with a direct operational need. Every access event is logged, and access rights are reviewed regularly to ensure that the principle of least privilege is maintained.
Players can activate 2FA on their nam4d accounts via authenticator app or SMS, adding a second layer of security that prevents unauthorised access even if your password is compromised.
We apply a data minimisation principle across the platform — collecting only the information we genuinely need, for clearly stated purposes. No speculative data harvesting, no unnecessary profiling.
You can request deletion of your Personal Data at any time. Subject to legal retention obligations, nam4d will action verified erasure requests promptly and confirm completion in writing via your registered email address.
Your data is protected, your identity is secure, and your winnings are paid fast. Explore the full nam4d experience — sportsbook, live casino, slots, and more — or visit our FAQ if you have any remaining questions about how we handle your information.